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VELVET ROUTE LIMITED · Registered in England and Wales · No. 17171868

The concierge service

One message.
Sorted.

Velvet Route isn't a booking directory. Send a request, and we help organise the trip — before you travel and while you're there.

How it works

Not another
booking site.

You tell us where you're going and what you need. We come back with options, availability and a plan — you say yes or no. No accounts, no app, no comparing forty tabs.

✦
"Where should we have dinner tonight?"

Restaurant recommendations and reservations, near where you actually are.

✦
"Can you arrange a boat tomorrow?"

Boats, jet skis and charters — with availability confirmed, not guessed.

✦
"We need airport transfer for six people."

Cars, vans and coaches, timed to your flight whatever the hour.

✦
"Can you organise something special for an anniversary?"

Private experiences, surprises and occasions that need a plan.

Landed in Lisbon an hour ago. Where's good for dinner near Alfama?19:41
Nothing too fancy — but somewhere with a view?19:42
Velvet Route — Try this family-run place above the tram line — terrace catches the sunset. Table for two at 20:30? 19:47
Perfect, yes please. Also — boat trip Friday?19:48
Velvet Route — Catamaran along the coast, Friday 10:00, swimming stop included. Confirming now. 19:55

Two moments, one service

Before you fly.
While you're there.

Before you travel

  • — Airport transfers
  • — Activities and tours
  • — Restaurant reservations
  • — Scooters, bikes and transport
  • — Full itinerary planning
  • — Group and family coordination

During your trip

  • — Last-minute activities
  • — Restaurant suggestions nearby
  • — Transport at short notice
  • — Changes of plan, handled
  • — Local recommendations
  • — Special requests

Make an enquiry

Tell us about
the trip.

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We reply personally — usually within one working day. Your details are only used to answer your enquiry.

Request sent

Your request has been sent. We’ll come back to you shortly.

Questions, answered

Good to know.

Tours and excursions, boats and water activities, scooters and bikes, airport transfers, restaurant and nightlife reservations, private experiences and family activities. If it's legal and it exists, ask — if we can't arrange it directly, we'll point you somewhere that can.

Yes — that's half the point. Send a message with what you need and where you are, and we'll get to work on dinner tables, boats, transport and last-minute ideas.

Absolutely. Stag and hen trips, family gatherings, corporate groups, friends' weekends — tell us the numbers and the vibe, and we'll shape something that works.

Yes — private guides, drivers, yacht charter, premium restaurant tables and special occasions. See our Velvet Route Private page for the quieter end of what we do.

Not at all. Booking ahead gets you the best choice — but plenty of travellers message us from the hotel bar on day one. We'll always tell you honestly what is and isn't possible at short notice.

Use the enquiry form on this page, or the contact page. Tell us the destination, dates and what you'd like — a real person replies, usually within one working day.